Terms and Conditions
Go!Dry (godry.club)Last updated: [Insert Date]Welcome to Go!Dry. These Terms and Conditions ("Terms") govern your use of the godry.club website and your purchase of any products from us ("we," "us," "our"). By accessing this website or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. General
1.1 Go!Dry sells freeze-dried, ready-to-eat food products through this website and authorized third-party marketplaces (including Amazon and Flipkart).
1.2 We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
1.3 You must be at least 18 years old, or place orders under the supervision of a parent or guardian, to use this website.
2. Products and Orders
2.1 We make reasonable efforts to display product information (including images, weight, ingredients, and pricing) accurately. Minor variations in packaging, appearance, or weight may occur.
2.2 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraud.
2.3 Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout.
3. No Returns Policy
3.1 All sales are final. Given the nature of our products as consumable food items, Go!Dry does not accept returns or exchanges once an order has been delivered.
3.2 We do not offer refunds for change of mind, incorrect selection by the customer, or dissatisfaction with taste or preference.
3.3 Exception — Damaged, Defective, or Incorrect Items: If you receive a product that is damaged in transit, defective, expired, or different from what you ordered, please contact us at [insert support email] within [insert number, e.g. 48 hours] of delivery with your order number and photographic evidence. Valid claims will be resolved at our discretion through a replacement, store credit, or refund for the affected item(s).
3.4 Claims raised after the stated window, or without adequate proof, may not be eligible for resolution.
3.5 This policy applies to purchases made directly through godry.club. Orders placed through third-party marketplaces (Amazon, Flipkart, etc.) are subject to that platform's return and refund policies.
4. Shipping and Delivery
4.1 Estimated delivery timelines will be provided at checkout and are not guaranteed. We are not liable for delays caused by courier partners, weather, or circumstances beyond our control.
4.2 Risk in the goods passes to the customer upon delivery to the shipping address provided.
4.3 It is the customer's responsibility to provide accurate shipping information. We are not responsible for orders delayed or lost due to incorrect address details.
5. Payment
5.1 We accept payments through the methods listed at checkout. All payments are processed securely through third-party payment gateways.
5.2 In the event of a payment failure after debit, please allow [insert timeframe] for automatic reversal by your bank, or contact us for assistance.
6. Product Storage and Use
6.1 Customers are responsible for storing products as per the instructions on the packaging. Go!Dry is not liable for spoilage or quality issues resulting from improper storage after delivery.
6.2 Customers with food allergies or dietary restrictions should carefully review ingredient information before purchasing. Go!Dry is not liable for adverse reactions arising from undisclosed allergies not communicated to us in advance where relevant.
7. Intellectual Property
7.1 All content on this website, including logos, product names, images, and text, is the property of Go!Dry / Trust It and may not be reproduced without prior written consent.
8. Limitation of Liability
8.1 To the maximum extent permitted by law, Go!Dry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8.2 Our total liability for any claim relating to a product shall not exceed the amount paid for that product.
9. Governing Law
9.1 These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
10. Contact Us
For questions regarding these Terms or any issues with your order, please contact us at:
Email: priyanka@sealtoserve.com
Address: Sealto Serve Food Products Pvt. Ltd.
C-24, (A-III), Malviya Industrial Area, Malviya Nagar, Jaipur, Rajasthan 302017
Note: This template is a starting draft and should be reviewed by a legal professional to ensure compliance with the Indian Consumer Protection (E-Commerce) Rules, 2020, the Legal Metrology Act, FSSAI packaging/labeling requirements, and any other applicable regulations before publishing on your website.
